• Home

  • Privacy Policy

Privacy Policy

Privacy Policy

Website: https://reikimasterrickyray.com (including any applications, forms, or services available on web, mobile, or other platforms) (collectively referred to as the “Website” or “Platform”)

This Privacy Policy (“Policy” or “Privacy Policy”) describes how Reikimaster Ricky Ray (“we”, “us”, “our”, or “Company”) collects, uses, stores, and discloses your (“User”, “you”, “your”) personal information when you access or use the Platform.

Business Details:
Reikimaster Ricky Ray (Happy Guru)
57/1 Narasingha Dutta Road.
Howrah – 711101, West Bengal, India
Phone: +91 98308 83012 / +91 90731 56555
Email: riickyrayy@gmail.com

This Policy shall form an integral part of the Website’s Terms of Use and shall be read together with them. By accessing or using the Platform, you consent to the collection, use, storage, and disclosure of your personal information in accordance with this Policy. This Policy is governed by the laws of India.


1. USERS

This Website is intended for individuals who are 14 years of age or older.

Notice to Children Under the Age of 14 and Their Parents/Guardians

We do not knowingly collect personal information from children under the age of 14. If you are under 14, you must not use this Website or submit any personal information, including your name, email address, or contact details. Any communication with us must be made through a parent or legal guardian.


2. TYPE OF PERSONAL INFORMATION COLLECTED

The type of personal information we collect depends on how you interact with the Platform and the services you use. This may include, but is not limited to:

  • Name, gender, date of birth, age

  • Phone number, email address, residential address

  • Guardian’s name and address (where applicable)

  • Educational background or professional details

  • Health, wellness, or spiritual service preferences (only when voluntarily provided)

  • Any other information you choose to submit through contact forms, registrations, bookings, or inquiries

Technical and Usage Information

We may automatically collect certain technical information such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Date and time of visits

  • Pages viewed and navigation paths

  • Referral sources

This information is collected through cookies and similar technologies and is used to improve the functionality, security, and performance of the Platform.

Payment Information

We do not store or process your payment card or banking details. Payments, if any, are processed through third-party payment gateways. We may only receive confirmation details such as payment reference numbers or transaction status.


3. PURPOSE OF COLLECTION AND USE OF PERSONAL INFORMATION

We collect and use personal information for the following purposes:

  • To create and manage your account or service requests

  • To respond to your inquiries, bookings, or communications

  • To provide Reiki, healing, training, consultation, or related services you request

  • To verify your identity when required

  • To send updates, newsletters, or information about our services, events, and programs (you may opt out at any time)

  • To improve our Website, services, and user experience

  • To conduct internal analysis, research, and service improvement

  • To meet legal, regulatory, and contractual obligations

  • To maintain the security and integrity of our Platform

Whenever possible, we use personal information in an aggregated or de-identified form.


4. CONSENT

By using the Platform and providing your information, you consent to the collection, storage, processing, and disclosure of your personal information in accordance with this Policy.

You may withdraw your consent at any time by writing to us at riickyrayy@gmail.com with the subject line: “Withdrawal of consent for processing personal information”. We will verify your request before acting upon it.

Please note that withdrawal of consent may result in limited or discontinued access to our services.


5. DISCLOSURE OF PERSONAL INFORMATION

We do not sell, rent, or trade your personal information. We may disclose your information in the following circumstances:

a) Legal and Government Authorities

We may share your information when required by law, court orders, or government authorities for verification, investigation, or legal compliance.

b) Third-Party Service Providers

We may share information with trusted third-party service providers (such as website hosting providers, payment gateways, or communication service providers) solely for the purpose of delivering and improving our services. These providers are required to maintain reasonable data protection and security measures.

c) Business Transfers

In the event of a merger, sale, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable data protection laws.


6. SECURITY PRACTICES

We implement reasonable physical, technical, and administrative safeguards to protect your personal information in compliance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.

While we strive to protect your data, no system can be completely secure. By using the Platform, you acknowledge and accept this risk.


7. CHANGE OR CORRECTION OF INFORMATION

You are responsible for ensuring that the information you provide is accurate and up to date. You may request corrections or updates by contacting us at riickyrayy@gmail.com.

If inaccurate or insufficient information prevents us from providing services, we may suspend or terminate access to the Platform.


8. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law.

We may retain certain data for longer periods if required for legal, regulatory, dispute resolution, or record-keeping purposes.


9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.


10. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Howrah / West Bengal, India.


11. GRIEVANCE REDRESSAL AND CONTACT DETAILS

If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal information, please contact:

Grievance Officer
Reikimaster Ricky Ray  (Happy Guru)
57/1 Narasingha Dutta Road.
Howrah – 711101, West Bengal, India
Phone: +91 98308 83012 / +91 90731 56555
Email: riickyrayy@gmail.com

We will address your concerns within 30 (thirty) days or as prescribed under applicable law.



DISCLAIMER 

Please note that this Platform is currently in a beta/testing phase and is still undergoing final checks and improvements before its official full release. The Platform, its software, and all content available on it are provided on an “as is” and “as available” basis. Reikimaster Ricky Ray (Happy Guru) makes no warranties, whether express or implied, regarding the suitability, reliability, availability, or usability of the Platform, its software, or any of its content.

The Company shall not be liable for any loss, whether direct, indirect, special, incidental, or consequential, suffered by any User or third party as a result of the use of the Platform, its software, or its content. Any data provided, or any material downloaded or uploaded to the Platform, is done at the User’s own risk, and the User shall be solely responsible for any damage to their device or any loss of data that may result from such activities.

If You encounter any bugs, errors, lack of functionality, or other issues while using the Platform, please notify us at:

Email: riickyrayy@gmail.com
Phone: +91 98308 83012 / +91 90731 56555