Refund Policy

Last updated: January 18, 2026

Thank you for choosing our products and services. We strive to ensure complete satisfaction. Please review our Refund Policy carefully.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

The product or service was not delivered as promised.

You received a defective, damaged, or incorrect product.

A duplicate or unauthorized transaction occurred.

2. Non-Refundable Items

The following are generally non-refundable unless otherwise stated:

• Digital products once accessed or downloaded.
• Services that have already been rendered.
• Promotional or discounted items marked as "Final Sale."

3. Refund Request Timeline

• Refund requests must be submitted within 7–14 days from the date of purchase or delivery (as applicable).
• Requests submitted after this period may not be eligible.

4. How to Request a Refund

To initiate a refund, please contact us with the following information:

• Order ID or transaction reference number
• Description of the issue
• Supporting evidence (photos, screenshots, or documents, if applicable)

Send your request to: riickyrayy@gmail.com

5. Refund Process

We will review your request within 3–5 business days.

If approved, refunds will be processed to the original payment method.

Depending on your bank or payment provider, it may take 5–10 business days for the amount to reflect in your account.

6. Cancellations

• Orders or services may be canceled within 24 hours of placement for a full refund, provided work or processing has not already begun.
• After this period, a partial refund may be issued based on the work completed.

7. Late or Missing Refunds

If you haven’t received your refund after the stated time:

Check your bank account or payment app.

Contact your bank or payment provider.

Reach out to us at riickyrayy@gmail.com for assistance.

8. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this policy, please contact us at:

Email: riickyrayy@gmail.com
Phone: +91 98308 83012 / +91 90731 56555
Business Name: Reikimaster Ricky Ray (Happy Guru)

This policy template is for general informational purposes and does not constitute legal advice. For compliance with local laws and regulations, consult a legal professional.

Address: 57/1 Narasingha Dutta Road, Howrah – 711101, West Bengal, India